Terms & Conditions

Welcome to Cumpli for users located in the United States of America (USA). As used in this Agreement, the terms “Cumpli,” “us,” “we,” the “Company,” and “our” shall refer to Cumpli LLC. By accessing or using Cumpli’s services, you agree to be bound by these terms, including our Privacy agreement. It is important that you read this agreement carefully before you create an account. We may update the terms from time to time, so you should check this page regularly for updates.

By accessing or using our Services on www.cumplidating.com (the “Website”), or any other platforms or services we may offer (collectively, the “Service” or our “Services”), you agree to, and are bound by, these Terms of Use (the “Terms” or “Agreement”). This Agreement applies to anyone who accesses or uses our Services, regardless of registration or membership status.

Your use of our Services is also subject to the Privacy Policy and any terms disclosed and agreed to by you when you purchase additional features, products, or services from Cumpli (“Additional Terms Upon Purchase”), which are incorporated into this Agreement by reference. If you do not wish to be bound by this Agreement, do not use our Services.

We reserve the right to modify, amend, or change the Terms at any time. Notice of any material change will be posted on this page with an updated effective date. In certain circumstances, we may notify you of a change to the Terms via email or other means, as appropriate under the circumstances. We agree that future changes will not be retroactive without your consent. Your continued use of our Services constitutes your acceptance of any change, and you will be legally bound by the updated Terms. If you do not accept a change to the terms, you should stop using our Services immediately.

Before you create an account on Cumpli, make sure you are eligible to use our Services. This Section also details what you can and can’t do when using the Services, as well as the rights you grant Cumpli.

By using our Services, you represent and warrant that:

1. You are at least 18 years old;
2. You are legally qualified to enter a binding contract with Cumpli;
3. You are seeking a meaningful non-monogamous relationship;
4. You are domiciled in the United States and are not using the platform from outside the United States;
5. You are not on any list of individuals prohibited from conducting business with the United States;
6. You are not prohibited by law from using our services;
7. You have not been convicted of or pled no contest to a violent felony, indictable offense or crime of similar severity, sex crime, white-collar crime including embezzlement, extortion, fraud, bribery, or similar financial crimes, crime involving violence or domestic assault, or crime involving elders, children, animals, or anyone from a vulnerable population;
8. You are not registered as a sex offender with any state, federal or local sex offender registry;
9. You do not have more than one account on our Services; and
10. You have not previously been removed from our Services by us, unless you have our express written permission to create a new account.

If at any time you cease to meet these requirements, we will immediately delete your account, and we retain the right to remove your access to our services without warning.

You agree to:

• Comply with these Terms, comply with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;
• Use the latest version of the Website;
• Treat other users in a courteous and respectful manner, both on and off our Services and abide by our community guidelines;
• Be respectful when communicating with any of our customer care representatives or other employees;
• Maintain a strong password and take reasonable measures to protect the security of your login information; and
• Present yourself truthfully by submitting a Primary head shot that clearly shows your face and a separate full-body shot. You may submit up to three Additional photos. You must affirm that every submitted photo was taken within the previous six months. Cumpli records that affirmation as your statement; it does not automatically verify photo recency or whether a photo shows your face or full body.

You agree that you will not:

• Misrepresent your identity, age, current or previous positions, qualifications, or affiliations with a person or entity;
• Use the Services in a way that damages the Services or prevents their use by others;
• Use our Services in a way to interfere with, disrupt or negatively affect the platform, the servers, or our Services’ networks;
• Use our Services for any harmful, illegal, or nefarious purpose;
• Harass, bully, stalk, intimidate, assault, defraud, defame, harm or otherwise mistreat any person;
• Solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other users or disseminate another person’s personal information without his or her permission;
• Solicit money or other items of value from another user, whether as a gift, loan, or form of compensation;
• Use another user’s account;
• Use our Services in relation to fraud, a pyramid scheme, or other similar practice;
• Violate the terms of the license granted to you by Cumpli. Your obligations under this section will survive the term of your membership, and you thereby agree to permanently comply with the limits on prohibited behavior set out herein in perpetuity;
• Disclose private or proprietary information that you do not have the right to disclose;
• Copy, modify, transmit, distribute, or create any derivative works from, any Member Content or Our Content, or any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through our Services without Cumpli prior written consent;
• Express or imply that any statements you make are endorsed by Cumpli;
• Use any robot, crawler, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of our Services or its contents;
• Upload viruses or other malicious code or otherwise compromise the security of our Services;
• Forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted to or through our Services;
• “Copy” or “mirror” any part of our Services without Cumpli’s prior written authorization;
• Use meta tags or code or other devices containing any reference to Cumpli’s or the platform (or any trademark, trade name, service mark, logo or slogan of Cumpli) to direct any person to any other website for any purpose;
• Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of our Services, or cause others to do so;
• Use or develop any third-party applications that interact with our Services or Member Content or information without our written consent;
• Use, access, or publish the Cumpli application programming interface without our written consent;
• Probe, scan or test the vulnerability of our Services or any system or network; or
• Encourage, promote, or agree to engage in any activity that violates these Terms.

Prohibited Content—Cumpli prohibits uploading or sharing content that:

• Could reasonably be deemed to be offensive or to harass, upset, embarrass, alarm or annoy any other person;
• Is obscene, pornographic, sexually explicit, graphically violent, exploitative, degrading, abusive, or otherwise objectionable in Cumpli’s reasonable discretion, or contains nudity;
• Is abusive, insulting or threatening, discriminatory or that promotes or encourages racism, sexism, hatred or bigotry;
• Encourages or facilitates any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offense;
• Is defamatory, libelous, or untrue;
• Relates to commercial activities (including, without limitation, sales, competitions, promotions, and advertising, solicitation for services, “sugar daddy” or “sugar baby” relationships and or prostitution, links to other websites or premium line telephone numbers);
• Involves the transmission of “junk” mail or “spam”;
• Contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from Cumpli or otherwise;
• Infringes upon any third party’s rights (including, without limitation, intellectual property rights and privacy rights);
• Was not written by you or was automatically generated, unless expressly authorized by Cumpli;
• Includes the image or likeness of another person without that person’s consent (or in the case of a minor, the minor’s parent or guardian), or is an image or likeness or a minor;
• Is inconsistent with the intended use of the Services; or
• May harm the reputation of Cumpli or its affiliates.

The uploading or sharing of content that violates these terms (“Prohibited Content”) may result in the immediate suspension or termination of your account.

It is important that you understand your rights and responsibilities with regard to the content on our Services, including any content you provide. You are expressly prohibited from posting inappropriate content.

While using our Services, you will have access to: (i) content that you upload or provide while using our Services (“Your Content”); (ii) content that other users upload or provide while using our Services (“Member Content”); and (iii) content that Cumpli provides on and through our Services (“Our Content”). In this agreement, “content” includes, without limitation, all text, images, video, audio, or other material on our Services.

3a. Your Content

You are responsible for Your Content. Don’t post/share anything that you wouldn’t want others to see, that would violate this Agreement, or that may expose you or us to legal liability. You agree to indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content.

You represent and warrant to us that the information you provide to us is accurate, including any information submitted through Facebook or other third-party sources (if applicable), and that you will update your account information as necessary to ensure its accuracy.

The content included on your individual profile should be relevant to the intended use of our Services. You may not display any personal contact or financial information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card or other banking details). If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We encourage you to use caution in disclosing any personal information online.

By uploading Your Content, you represent and warrant to us that you have all necessary rights and licenses to do so and automatically grant us a license to use Your Content as provided under Section 7 below.

You understand and agree that we may monitor or review Your Content, and we have the right to remove, delete, edit, limit, or block or prevent access to any of Your Content at any time at our sole discretion. Furthermore, you understand and agree that we have no obligation to display or review Your Content.

3b. Our Content

Cumpli LLC owns all other content on our Services.

Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, images, and other intellectual property appearing on our Services is owned, controlled or licensed by us and protected by copyright, trademark and other intellectual property law rights. All rights, title, and interest in and to Our Content remains with us at all times.

We grant you a limited license to access and use Our Content as provided under Section 6 below, and we reserve all other rights.

Cumpli does not tolerate inappropriate content or behavior on our Services.

We are committed to maintaining a positive and respectful community, and we do not tolerate any inappropriate content or misconduct, whether on or off of the Services. We require that you immediately report any inappropriate Member Content or misconduct by other users. You may also email Cumpli Customer Service at [email protected].

Member Content is subject to the terms and conditions of Sections 512(c) and/or 512(d) of the Digital Millennium Copyright Act 1998. To submit a complaint regarding Member Content that may constitute intellectual property infringement, see Section 12 (Digital Millennium Copyright Act) below.

Our Privacy Policy describes how your information is collected, used, shared, retained, and protected and is incorporated into this Agreement by reference.

Cumpli grants you the right to use and enjoy our Services, subject to these Terms.

For as long as you comply with these Terms, Cumpli grants you a personal, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use our Services for purposes as intended by Cumpli and permitted by these Terms and applicable laws.

(A) You own all of the content you provide to Cumpli, but you also grant us the right to use. In addition, so that Cumpli can prevent the use of Your Content outside of our Services, you authorize Cumpli to act on your behalf with respect to infringing uses of Your Content taken from our Services by other users or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) on your behalf if Your Content is taken and used by third parties outside of our Services. Cumpli is not obligated to take any action with regard to use of Your Content by other users or third parties.

In the case this happens, Cumpli will terminate the user who exploited the content and take reasonable steps to notify the individual whose content was being used. Cumpli’s license to Your Content is subject to your rights under applicable law (for example, laws regarding personal data protection to the extent the content contains personal information as defined by those laws).

In consideration for Cumpli allowing you to use our Services, you agree that we, our affiliates, and our third-party partners may place advertising on our Services. By submitting suggestions or feedback to Cumpli regarding our Services, you agree that Cumpli may use and share such feedback for any purpose without compensating you.

You agree that Cumpli may access, preserve, and disclose your account information, including Your Content, if required to do so by law or upon a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of the Company or any other person.

Cumpli offers products and services for purchase on the Website. Payments are processed through PayPal. Cumpli does not store your full credit card number.

Matching Membership is a one-time purchase of a fixed 12-month membership term for $100. It does not renew automatically. Continuing after that term requires a new purchase and your authorization of a new payment.

Full-Service Matchmaking costs $30,000: $15,000 is due upfront, $10,000 is due when matching begins, and $5,000 is due upon a successful match. Additional terms for that service may be provided in a separate written agreement.

8a. Refunds

Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods, except if the laws applicable in your jurisdiction provide for refunds or Cumpli agrees otherwise in writing. If Cumpli rejects your application after reviewing your background-screening results, Cumpli will provide a full refund of the Cumpli payments collected for that application. Your payment provider may require additional time to complete the refund.

If you no longer wish to use our Services, or if we terminate your account for any reason, here’s what you need to know.

You may request account closure at any time by emailing [email protected]. Matching Membership does not renew automatically, so there is no recurring charge to cancel.

Cumpli reserves the right to investigate and, if appropriate, suspend or terminate your account without a refund if you have violated these Terms, misused our Services, or behaved in a way that Cumpli regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services.

If your account is terminated by you or by Cumpli for any reason, these Terms continue and remain enforceable between you and Cumpli. Account closure does not by itself create a right to a refund or cancel amounts due under a separate Full-Service Matchmaking agreement. The refund terms in Section 8a and any rights provided by applicable law still apply. Your information will be maintained and deleted in accordance with our Privacy Policy.

Every paid applicant must complete Cumpli’s manual background-screening process through Checkr before Cumpli approves the application or provides matching or introduction services.

An authorized Cumpli staff member manually initiates the screening. Checkr collects the information and authorization it requires directly from you under its own notices. Your acceptance of these Terms, by itself, is not authorization for a consumer report.

Authorized Cumpli staff manually review the report and make the final application decision. Cumpli’s product stores operational screening progress and the final decision; it does not store the raw Checkr report or its findings.

Background screening is not continuous and cannot guarantee a person’s identity, conduct, intentions, legitimacy, truthfulness, safety, future behavior, or compatibility. You are solely responsible for your interactions with other users. Always use your best judgment and take appropriate safety precautions when communicating with or meeting new people.

Though Cumpli strives to encourage a respectful user experience, it is not responsible for the conduct of any user on or off the Service. You agree to use caution in all interactions with other users, particularly if you decide to communicate off the Service or meet in person.

Cumpli’s Services are provided “as is” and we do not make, and cannot make, any representations about the content or features of our Services.

Cumpli provides our Services on an “as is” and “as available” basis and to the extent permitted by applicable law, grants no warranties of any kind, whether express, implied, statutory or otherwise with respect to our Services (including all content contained therein), including, without limitation, any implied warranties of satisfactory quality, merchantability, fitness for a particular purpose or non-infringement. Cumpli does not represent or warrant that (A) our Services will be uninterrupted, secure, or error free, (B) any defects or errors in our Services will be corrected, or (C) that any content or information you obtain on or through our Services will be accurate. Furthermore, Cumpli LLC makes no guarantees as to the number of active users at any time; users’ ability or desire to communicate with or meet you, or the ultimate compatibility with or conduct by users you meet through the Services.

Cumpli takes no responsibility for any content that you or another user or third party posts, sends, or receives our Services nor does Cumpli take any responsibility for the identity, intentions, legitimacy, or veracity of any users with whom you may communication through Cumpli.

Any material downloaded or otherwise obtained through the use of our Services is accessed at your own discretion and risk.

Cumpli LLC is not responsible for any damage to your computer hardware, computer software, or other equipment or technology including, but without limitation, damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure, or any other technical or other malfunction.

We take copyright infringement very seriously. We ask you to help us to ensure we address it promptly and effectively. Cumpli has adopted the following policy towards copyright infringement in accordance with the Digital Millennium Copyright Act (the “DMCA”). If you believe any Member Content or Our Content infringes upon your intellectual property rights, please submit a notification alleging such infringement (“DMCA Takedown Notice”) including the following:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works;
3. Identification of the material claimed to be infringing or to be the subject of infringing activity and that is to be removed or access disabled and information reasonably sufficient to permit the service provider to locate the material;
4. Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement that, under penalty of perjury, the information in the notification is accurate and you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

Cumpli’s liability is limited to the maximum extent by applicable law.

To the fullest extent permitted by applicable law, in no event will Cumpli, its affiliates, employees, licensors, or service providers be liable for any indirect, consequential, exemplary, incidental, special or punitive damages, including, without limitation, loss of profits, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (I) your access to or use of or inability to access or use the Services, (II) the conduct or content of other users or third parties on, through, or following use of the Services; or (III) unauthorized access, use, or alteration of your Content, even if Cumpli has been advised of the possibility of such damages. In no event will Cumpli’s aggregate liability to you for all claims relating to the Services exceed the amount paid, if any, by you to Cumpli LLC for the Services while you have an account.

The limitation of liability provisions set forth in this Section 13 shall apply even if your remedies under this Agreement fail with respect to their essential purpose.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to you.

In the unlikely event that we have a legal dispute, here is what you need to know.

If you are dissatisfied with our Services for any reason, please contact Cumpli Customer Service first so that we can try to resolve your concerns without the need of outside assistance. If you choose to pursue a claim against Cumpli, these terms will apply.

14a. Arbitration, Class-Action Waiver, and Jury Waiver

If you pursue a legal claim against Cumpli, you agree to arbitration except where prohibited by law:

1. The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof) or our Services shall be binding arbitration administered by JAMS under the JAMS Streamlined Arbitration Rules & Procedures. The one exception to the exclusivity of arbitration is that either party has the right to bring an individual claim against the other in a small-claims court of competent jurisdiction, or, if filed in arbitration, the responding party may request that the dispute proceed in small claims court if the party’s claim is within the jurisdiction of the small claims court. If the responding party requests to proceed in small claims court before the appointment of the arbitrator, the arbitration shall be administratively closed, and if requested after the appointment of the arbitrator, the arbitrator shall determine if the dispute should be decided in arbitration or if the arbitration should be administratively closed and decided in small claims court. Whether you choose arbitration or small-claims court, to the extent permitted by law you may not commence or maintain against the Company any class action, class arbitration, or other representative action or proceeding, subject to the exclusions described below.
2. By using our Services in any manner, you agree to the above arbitration agreement. In doing so, you give up your right to go to court to assert or defend any claims between you and the Company (except for matters that may be taken to small-claims court). You also give up your right to participate in a class action or other class proceeding. Your rights will be determined by a neutral arbitrator, not a judge or jury, and the arbitrator shall determine issues regarding the arbitrability of the dispute, except that a court will determine the applicability or enforceability of 9 U.S.C. § 402 where applicable law requires. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.
3. Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against the Company (except for small-claims court actions) may be commenced only in a state court of competent jurisdiction in Maine or the United States District Court for the District of Maine. You hereby consent to the jurisdiction of those courts for such purposes.

14b. Governing Law

Maine law and the Federal Arbitration Act will apply if there is a dispute, except where prohibited by law.

The laws of Maine, excluding Maine’s conflict-of-laws rules, will apply to disputes arising out of or relating to this Agreement or our Services. Notwithstanding the foregoing, the Arbitration Agreement in Section 14a above is governed by the Federal Arbitration Act. The choice of Maine law does not supersede any non-waivable consumer protection law.

14c. Venue

Any claims that are not submitted to arbitration for any reason must be litigated in Maine, except for eligible small-claims matters or where applicable law requires another forum.

Except for claims that may properly be brought in an eligible small-claims court or where applicable law provides a non-waivable forum, all claims arising out of or relating to this Agreement, our Services, or your relationship with Cumpli that are not submitted to arbitration will be litigated exclusively in a state court of competent jurisdiction in Maine or the United States District Court for the District of Maine. You and Cumpli consent to the exercise of personal jurisdiction by those courts and waive any claim that those courts constitute an inconvenient forum.

Notwithstanding the foregoing, either party may bring an individual claim in small claims court if the claim qualifies. Either party may also seek temporary, preliminary, or emergency injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened misuse of the Services, unauthorized access, scraping, infringement of intellectual property rights, disclosure of confidential or private information, harassment, stalking, threats, doxxing, or other conduct that may cause immediate or irreparable harm.

This arbitration agreement does not require arbitration of any claim that applicable law prohibits from being arbitrated, including claims covered by the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act, or any request for public injunctive relief to the extent such relief cannot be waived or compelled to arbitration under applicable law. Nothing in this Agreement prevents either party from reporting concerns to law enforcement or a government regulator.

You agree, to the fullest extent permitted under applicable law, to indemnify, defend, and hold harmless Cumpli, our affiliates, and each of our and their respective officers, directors, members, managers, employees, contractors, agents, successors, and assigns from and against any third-party complaints, demands, claims, suits, actions, losses, costs, damages, liabilities, and expenses, including reasonable attorneys’ fees, arising out of or relating in any way to:

• (a) your access to, use of, or misuse of the Services;
• (b) Your Content;
• (c) your conduct toward, communications with, or interactions with other users, whether on or off the Services;
• (d) your breach of this Agreement or any policy incorporated into this Agreement;
• (e) your violation of any applicable law or the rights of any person or entity; or
• (f) any negligent act, omission, or willful misconduct by you.

Cumpli reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with Cumpli’s defense of any such claim and not to settle any claim without Cumpli’s prior written consent. This indemnification obligation will survive this Agreement and your access to or use of the Services.

By using our Services, you accept the Terms of this Agreement.

By using our Website or other Services, you agree to be bound by (i) these Terms, which we may amend from time to time, (ii) our Privacy Policy and (iii) any Additional Terms Upon Purchase. If you do not accept and agree to be bound by all of the terms of this Agreement, please do not use our Services.

The section headings and summaries contained herein are inserted for convenience only and shall not be considered in interpreting any term or provision hereof. All pronouns and any variations thereof shall be deemed to refer to the masculine, feminine, neuter, singular or plural as the identity of the entities or persons referred to may require. Any word both capitalized and uncapitalized will be deemed to have the same meaning.

This Agreement supersedes any previous agreements or representations.

These Terms, with the Privacy Policy, and any Additional Terms Upon Purchase, contain the entire agreement between you and Cumpli regarding the use of our Services. The Terms supersede all previous agreements, representations, and arrangements between us, written or oral. If any provision of these Terms is held invalid, illegal, or otherwise unenforceable, the remainder of the Terms shall continue in full force and effect. The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You agree that your Cumpli account is non-transferable and all of your rights to your account and its content terminate upon your death, unless otherwise provided by law. Any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of these Terms, and you may not make any representations on behalf of or bind Cumpli in any manner.

How your information is used and how you may access your information is set forth in our Privacy Policy.

• You may review the New York Dating Service Consumer Bill of Rights.
• For members residing in North Carolina, you may review the North Carolina Buyer’s Rights.